Shipping Policy

Last Updated: August 28, 2026

Thank you for shopping with Not One Acre. We work to get your order to you as quickly as possible while ensuring your products are made and packaged properly.

Order Processing

Most orders are processed within 1–3 business days after your order is placed.

Apparel is printed to order rather than kept as ready-to-ship inventory. Apparel orders may require up to 5 business days to process before shipping.

Business days are Monday through Friday and do not include weekends or U.S. holidays.

During product launches, promotions, holidays, or periods of unusually high order volume, processing times may be longer. If we anticipate a significant delay, we will make reasonable efforts to notify you.

Shipping Times

Once your order has shipped, delivery times depend on the shipping method selected at checkout and the destination.

Estimated delivery times are provided by the carrier and are not guaranteed. Not One Acre is not responsible for delays caused by the shipping carrier, weather, natural disasters, incorrect or incomplete addresses, or other circumstances outside our control.

Multiple Packages

Your order may be shipped in multiple packages.

This can happen when items are fulfilled from different locations or when apparel and other products in the same order have different processing times. You may receive separate shipping confirmation emails and tracking numbers for the different packages.

If part of your order arrives before the rest, please check your shipping confirmation emails and tracking information before contacting us. The remaining items may still be in transit.

Shipping Address

Please make sure your shipping address is accurate and complete when placing your order.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to correct the address before the order ships, but we cannot guarantee that changes can be made after an order has entered processing or been shipped.

Not One Acre is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, responsibility for the package generally transfers to the customer.

If your package is marked as delivered but you cannot locate it, we recommend first checking around your delivery location and with household members, neighbors, or your local carrier.

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damage so we can determine the appropriate next steps.

Questions About Your Order

If you have questions about the status of your order or shipping, please contact info@notoneacre.com with your order number and we will be happy to help.

Not One Acre appreciates your support and your commitment to preserving the wild spaces we all enjoy.